1. Data controller
Personal data you may provide through this website or via means such as WhatsApp is processed by Sergio Medina, in his capacity as a psychology professional and controller of this site.
2. Purpose and legal basis
The information you provide (for example, when contacting via WhatsApp to schedule an appointment or make an inquiry) will be used exclusively to manage communication, coordinate appointments, and, where applicable, provide the psychology services you request. The legal basis for processing is your consent and, where applicable, the performance of a service contract.
3. Data retention
Data will be kept for the time necessary to fulfill your request and, where applicable, for the legally required period arising from the services provided.
4. Recipients and transfers
Data is not shared with third parties for commercial purposes. Data shared via WhatsApp is subject to that platform's privacy policy. To the extent you use external links (e.g., WhatsApp), you will be subject to those services' policies.
5. Rights
You may exercise the rights of access, rectification, erasure, restriction of processing, objection, and portability, where applicable, by submitting a request to the controller (for example, through the same channel you used to contact us). You also have the right to file a complaint with the relevant data protection authority.
6. Security and cookies
Appropriate technical and organizational measures are adopted to protect your data. This site may use cookies or similar technologies for technical or analytical purposes; you can configure your browser to limit or reject them if desired.
7. Changes
This policy may be updated. Any relevant changes will be reflected on this page with the updated date.
For any questions about the processing of your personal data, you can contact us through the means indicated on this website (e.g., WhatsApp).
